Privacy Policy

1. About DigiPehchan

Welcome to DigiPehchan (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how DigiPehchan collects, uses, stores, shares, and protects your personal information when you use our website, mobile application, and related services.

DigiPehchan is a digital identity and business profile platform that enables users to create professional digital profiles, personal business websites, QR-based business cards, appointment booking pages, business promotion tools, and related services.

By accessing or using DigiPehchan, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Users may also upload business documents for GSTIN or national identification verification.

3. How We Use Your Information

Your information may be used to:

• Create and manage your DigiPehchan account.
• Publish your public business profile and generated mini-site.
• Provide customer support and resolve technical queries.
• Process subscriptions and billing payments via Razorpay.
• Improve platform features, page load performance, and layouts.
• Prevent fraud, secure logins, and comply with legal requirements.

4. Public Information

Certain information that you choose to publish (such as your name, business profile, business contact information, website, social links, gallery, and services) may be visible to visitors through your public DigiPehchan profile.

5. Payment Information

Payments are processed through trusted third-party payment service providers. DigiPehchan does not store your complete debit card, credit card, UPI PIN, or banking credentials on its own servers.

6. Document Verification

Users may voluntarily upload identity or business verification documents. These documents are used solely for verification purposes and are not made publicly available unless expressly authorized by the user or required by law.

7. Cookies

We may use cookies and similar technologies to maintain secure sessions, improve user experience, and remember dashboard preferences. Users may disable cookies through their browser settings; however, some features may not function properly.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Note: While we strive to protect user information, no method of internet transmission or electronic storage is completely secure.

9. Data Sharing

We do not sell users' personal information. Information may be shared only:

• With trusted service providers who help operate the platform.
• With payment processors for transaction processing.
• When required by applicable law, court order, or governmental authority.
• To protect the rights, safety, or security of DigiPehchan, its users, or others.

10. User Rights

Users may:

• Access their profile information.
• Update or correct their information from the dashboard.
• Delete content they have uploaded (e.g. catalog files, gallery images).
• Request deletion of their account, subject to applicable legal or contractual obligations.

11. Data Retention

We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes.

12. Third-Party Services

Our platform may integrate with third-party services such as payment gateways, cloud storage providers, analytics tools, communication services, and authentication providers. These third parties have their own privacy policies governing their services.

13. Children's Privacy

DigiPehchan is not intended for children under the age of 18 without the consent of a parent or legal guardian. If we become aware that personal information has been collected in violation of this policy, we will take reasonable steps to delete it.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date. Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

16. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or relating to this Privacy Policy or the use of DigiPehchan shall be subject to the jurisdiction of the competent courts located in the place where DigiPehchan's principal office is situated, unless otherwise required by applicable law.